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does'nt work

souleyma Mar 27, 2012 06:16PM PDT

i downloaded the app in my iphone today but it does'nt seem to work !
when i try to open the app , it close very fastly !!!! i can't use the app !!! does the app work with the iphone 3GS .????

6 Community Answers

Best Answer
Jinny Apr 22, 2012 05:06PM PDT

Hey guys,

If you update to the latest version, there is an option to reset your password: on the login screen, tap on "Forgot password? Tap here". It should let you enter your email, which will then send you instructions to reset your password.

Hope this helps!

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Up 2 rated Down
hector Mar 27, 2012 08:48PM PDT
downloaded the app i say's it's installed but it doesn't appear in my screen! Don't i get a sencond downlod chance?
Up 4 rated Down
Anton Krutiansky Mar 28, 2012 06:34PM PDT TenthBit Inc Agent
Hey Souleyma,

We do support 3GS. We will make sure to find and fix the issue that you are reporting, it should be good with the next update. For now, try deleting and reinstalling the app.

Sorry for the troubles, let us know if you still can't get it to run, we wil make sure to have you going.

Pair team
Up -2 rated Down
Anton Krutiansky Mar 28, 2012 06:35PM PDT TenthBit Inc Agent
Hey Hector,

That sounds like a strange issue. What iPhone and iOs version are you running?
Up 1 rated Down
Notip Mar 28, 2012 08:23PM PDT
Hi, I have an iphone 4 running on ios 4.0.1. I downloaded the app and it crashes everytime I try to open it. I already tried the delete-reinstall method but it won't work. Also tried to reboot my phone but still not working. Help?
Up 0 rated Down
Karlita Mar 28, 2012 08:26PM PDT
Hi friends! I forget my password y i can't open the app, please help me!!
Thanks a lot!
Up 0 rated Down
Jinny Best Answer Apr 22, 2012 05:06PM PDT TenthBit Inc Agent
Hey guys,

If you update to the latest version, there is an option to reset your password: on the login screen, tap on "Forgot password? Tap here". It should let you enter your email, which will then send you instructions to reset your password.

Hope this helps!

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