Couple App Support

I forgot my password to login to peheoxinhdep@gmail.com
Can you help me take it again?!?

I've tried tons of times to log in, but its taking a while. I've re downloaded it a few times, rebooted my phone, and its still taking a while. Can you please help? Thanks.

Same here. I've tried logging in, without success. It takes forever, and the log in icon has been spinning for the last 15 minutes. I can't seem to 'cancel' or 'go back' so its just idle. I thought it was a password issue, so I tried to reset the password, and oh, that doesn't work either. It says "application error- try again later". Help?

Yep. I am having logging in as well. The spinning wheel is just spinning for several minutes.
Sniffle. Help?

Same. I cant be verified and now the little dial is just spinning. Please fix this now. I need to get into make account

dont let me login i

I forgot my password to login to mau.jfuent@gmail.com
Can you help me take it again?!?

It says I have the wrong password

Here is the link to reset password, doesn't work for me gives an error unknown email. Perhaps it will work for you.

http://juliet-api.herokuapp.com/user/password/forgot

If you don't want to use the link, just go to the FAQ, they have it there.

Hi Brad,

Perhaps your email has some capitalization in it? For example the first letter is capitalized or vise versa. Right now, our login system is case sensitive - we're working to make it less so. If that still doesn't work, let me know and we can try to figure out what's going on.

Thanks, finally got it to send a reset token to my wife's email. Will let you know if it works! Thanks again!

That did the trick! Thanks for the help, the iPhone was auto capitalizing the email address. It works great now, thanks again!

No problem! Be sure to let us know if you experience any more problems: support@trypair.com.