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Password reset

Ryan Apr 02, 2012 12:47AM PDT

I tried to log back into my account but it insisted my password was incorrect. I followed the link to reset my password. It told me to check my email to continue with the reset process but the email never showed up. What do I do now?

Up 2 rated Down
I had same problem. So much for a recommended app. Just as well it free. Apr 02, 2012 02:51AM PDT
Z
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Van Nguyen Apr 02, 2012 02:31PM PDT
My phone logged me off and I forgot my password..
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Jinny Apr 02, 2012 03:06PM PDT TenthBit Inc Agent
We sent password reset emails to all of you. They should show up - check the Spam folder if you can't find them. The email should have a very quick link to reset the password.
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Esther Apr 02, 2012 05:16PM PDT
I forgot my password. Please sent me an email to reset my password
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Joei Apr 02, 2012 07:41PM PDT
i have the same problem. Please send me a reset email too.
Up 6 rated Down
Please I need to reset my password! Apr 02, 2012 09:51PM PDT
Please help me to reset my password I don't know how to do it!!
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Ulrika Apr 03, 2012 01:13AM PDT
Hi,

I just signed up and have the same problem as you other guys: Pair logged me out, and there seems to be no way to reset it.

Please solve this or I can't keep trying your app (or recommend it to my friends)

Best
Ulrika
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Christine Apr 03, 2012 10:20AM PDT
Hello!
I got the same problem as everyone else :/ pair logged me out and says my password was invalid :( could you please send me a password reset mail?
Thanks!!
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Zach Apr 03, 2012 11:57AM PDT
Me three. Password says invalid :(
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Zach Apr 03, 2012 11:58AM PDT
And now it works :)
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Evi Apr 03, 2012 03:07PM PDT
I forgott mine too, could you send me the email!? Thx
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seid Apr 03, 2012 11:24PM PDT
please send me the password reset link. thank you.
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alex Apr 05, 2012 01:13PM PDT
can you please post a link online to be able to reset a passport or please reset mine..thank you
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lucy Apr 11, 2012 03:26AM PDT
I have the same issue...emailed & contacted pair numerous times but they haven't gotten back to reset my passowrd. :S
Pair, Please respond asap, this app needs better support!
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Chelsea Apr 17, 2012 07:59AM PDT
Need password reset could u send me and email
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Jinny Apr 20, 2012 07:40PM PDT TenthBit Inc Agent
Hi everyone,

Sorry for the delay - if you update to the latest version, there is an option to reset your password: on the login screen, tap on "Forgot password? Tap here". It should let you enter your email, which will then send you instructions to reset your password.

Hope this helps!
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Chanty tyva May 13, 2012 12:05PM PDT
Please open my account
Up -3 rated Down
Jinny May 14, 2012 03:37PM PDT TenthBit Inc Agent
Hi Chanty,

Not exactly sure what you're asking - please send us an email at support@trypair.com and we'll try to help you from there!

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