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Messages not loading
After updating the app for iPhone 4S, I am unable to receive messages. I receive a notification that I have new messages, but when I open the app, they never appear. The problem is only on my end. My boyfriend is fully able to send messages. I can see that he is online, and he can see that I am online when I open the app, but I am unable to do anything else. Have force quit, logged out and back in, even deleted the app and reinstalled. Nothing has worked.
I see this with my iPad 2. iPhone App works great, but on the iPad, I can see a msg notification, but I just get a blank screen.
It seems like it's trying to load but it times out and goes back to the home screen.
It seems like it's trying to load but it times out and goes back to the home screen.
My girlfriend and I are having the same problem. She has an iPhone 4S (iOS 5.1.1) and lately she's been unable to receive messages sent from me (even if she gets the notification). I have an iPhone 4 (iOS 5.1.1) and we are both using the latest version of Pair.
Hopefully you'll find a solution to this because we have become dependent on Pair for our long distance relationship and wouldn't want to switch to another application. Your competitors don't have that sentimental feeling!
Also, when can I give you my money? I would definitely pay you good money for Pair to ensure continuing development
Best wishes and hopes for a quick solution of this issue.
Jóhann
Hopefully you'll find a solution to this because we have become dependent on Pair for our long distance relationship and wouldn't want to switch to another application. Your competitors don't have that sentimental feeling!
Also, when can I give you my money? I would definitely pay you good money for Pair to ensure continuing development
Best wishes and hopes for a quick solution of this issue.
Jóhann
Hi Caitlyn, Lance, and Jóhann,
We're sorry about the late reply -we've been having some issues on our end, which are mostly fixed. If you are still experiencing problems, please email us at support@trypair.com and we will help you individually. Thanks!
We're sorry about the late reply -we've been having some issues on our end, which are mostly fixed. If you are still experiencing problems, please email us at support@trypair.com and we will help you individually. Thanks!
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