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Unpair and Pair again
HI!!
me and my girlfriend had problems with Pair, so we unpair and delete Pair and download it again. But somehow after pair up again there is a blank white screen and the App is i think try to download the moments, but it crashed everytime.
Hi Kevin,
Which versions of Pair are you and your girlfriend running - iOS or Android? Thanks!
Which versions of Pair are you and your girlfriend running - iOS or Android? Thanks!
Dear Sir,
I've also got this issue, too.
Yesterday, I just push the home button and launch other app.
when I tried to press Pair and wanna back to the chat.
It just log-out and stay in the wait for log-in page.
When i trying to enter correct pwd, it just response with "Auth failed".
and I re-tried an in-correct pwd, it response with "Incorrect pwd".
I just want to make sure what I enter is correct or not.
Then I tried to remove app, re-install again, re-enter again.
it keeps response "Auth failed".
Today monring , I tried agin. and login succesfully.
But Pair keeps in "blank screen", after a while of waiting.
it automatically crashed. [ this is not the first time with the recently new version update]
I've tried 2~3 hrs. btw, both device are iPhone 4s with iOS 5.0.1.
Plz give us some advice.
Great great thx for ur hard try to let us enjoy the great app.
BR.
I've also got this issue, too.
Yesterday, I just push the home button and launch other app.
when I tried to press Pair and wanna back to the chat.
It just log-out and stay in the wait for log-in page.
When i trying to enter correct pwd, it just response with "Auth failed".
and I re-tried an in-correct pwd, it response with "Incorrect pwd".
I just want to make sure what I enter is correct or not.
Then I tried to remove app, re-install again, re-enter again.
it keeps response "Auth failed".
Today monring , I tried agin. and login succesfully.
But Pair keeps in "blank screen", after a while of waiting.
it automatically crashed. [ this is not the first time with the recently new version update]
I've tried 2~3 hrs. btw, both device are iPhone 4s with iOS 5.0.1.
Plz give us some advice.
Great great thx for ur hard try to let us enjoy the great app.
BR.
software information are as follow
release note: 2012/05/14 [my birth]
version: 1.1.0
size: 6 MB
BR,
release note: 2012/05/14 [my birth]
version: 1.1.0
size: 6 MB
BR,
Sorry for the late reply!!
we use iOS
we use iOS
Hi Kevin and Philip,
We're sorry - there have been some issues we are working very hard to fix. Some should be fixed by now, and the rest should hopefully be solved with the next update. Should you experience problems in the future, please email us at support@trypair.com and we'll help you personally! Thanks.
We're sorry - there have been some issues we are working very hard to fix. Some should be fixed by now, and the rest should hopefully be solved with the next update. Should you experience problems in the future, please email us at support@trypair.com and we'll help you personally! Thanks.
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