Support Center
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB
Moments and convos were not saved
i had to uninstall the pair app, but once I re installed it and logged onto pair, everything was gone. The convos we had and pictures as well. I read that they were supposed to be preserved and that's why I decide it would be okay to uninstall, but now I'm really really upset. Can I get all those memories back?!
Hi Nar,
We're really sorry to hear this, and for this late reply! Could you possibly email us at support@trypair.com with the platform (iOS/Android) you and your partner are using, and whether you both are using the most recent version? Thanks!
We're really sorry to hear this, and for this late reply! Could you possibly email us at support@trypair.com with the platform (iOS/Android) you and your partner are using, and whether you both are using the most recent version? Thanks!
This question has received the maximum number of answers.