Support Center
Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB
Thumbkiss not working
Thumbkiss wont work for me. It works fine for my partner though. I cant see his thumbprint or feel his kiss but he can feel mine.
Hi Jennie,
We are sorry about that! Could you send us an email to support@trypair.com with the following information:
- What phones are you and your partner using?
- What OS is running on those phones?
- Are you using the most recent version of Pair? (You can check via App Store/Google Play.)
- Have you tried logging out/in and deleting/reinstalling? (You moments will be safe even if you delete and reinstall!)
Please let us know if this helps!
We are sorry about that! Could you send us an email to support@trypair.com with the following information:
- What phones are you and your partner using?
- What OS is running on those phones?
- Are you using the most recent version of Pair? (You can check via App Store/Google Play.)
- Have you tried logging out/in and deleting/reinstalling? (You moments will be safe even if you delete and reinstall!)
Please let us know if this helps!
This question has received the maximum number of answers.