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Read/Unread status

John Aug 07, 2012 01:00PM PDT

Hi,

I understand that unread messages will remain gray until seen by the other person. I'm curious what qualifies as "seen". Does it mean that the other person has seen the notification (e.g. they've just activated their lock screen on iOS and have seen the toast, but haven't unlocked their phone and gone into Pair), or does it mean they've unlocked their phone and seen the toast in the notification bar up top, or does it mean they've actually gone into Pair app seen the message there?

Thanks!

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Jinny Aug 07, 2012 02:49PM PDT TenthBit Inc Agent
Hi John,

Just like iMessage, your photo only changes to colour when Pair is actually opened and the message is seen, and isn't triggered by the toast or notifications. Hope this helps!

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