Support Center

Frequently Asked Questions

  • i can't login

    I just installed an updated version of pair 1.1.6 now and i just can't seem to log in. It keeps on saying log ...

    1 Agent Answer 0 Community Answers Dec 26, 2012 09:23AM PST
  • Dates - My Birthday - keeps defaulting to Jan 1, 1970

    Whenever I change it on my phone to my birthdate the date is not saved and reverts back to Jan 1, 1970. Th...

    1 Agent Answer 1 Community Answer Dec 25, 2012 11:43PM PST
  • Last seen (date and time)

    I think your app is genius. The only hesitation I have to completely replaced my current means of communicatin...

    1 Agent Answer 0 Community Answers Dec 25, 2012 01:43PM PST
  • pair on multiple devices?

    Hi, Have pair on my HTC and it works like a dream. Got an ipad mini and am trying to sign in. I get a messag...

    1 Agent Answer 0 Community Answers Dec 25, 2012 02:39AM PST
  • Deleting messages

    When sending messages, if I accidentally send something wrong and I delete the message from the timeline, will...

    1 Agent Answer 0 Community Answers Dec 24, 2012 05:36PM PST
  • Archiving Messages

    Is there anyway to archive messages and sync between devices? Is iCloud support planned? Is there a way to vie...

    1 Agent Answer 0 Community Answers Dec 22, 2012 09:26AM PST
  • Error 503

    Hello guys I love your app but since this morning 12/21/12 I got an 503 error for the log in. Best

    1 Agent Answer 4 Community Answers Dec 21, 2012 09:30AM PST
  • Roadmap

    Hi, Is there a roadmap for Pair with upcoming or planned features? What are your intended update cycles? ...

    1 Agent Answer 1 Community Answer Dec 19, 2012 11:59AM PST
  • App crashes

    Every time I try to open my pair app on my htc one v phone it says shuts down and says "Unfortunately, Pair ha...

    1 Agent Answer 1 Community Answer Dec 18, 2012 05:38PM PST
  • compatibility Sony erricson W8

    Any solution? My friend has Sony Erricson W8, where to get the copatibility list to pair?

    0 Community Answers Dec 10, 2012 11:14PM PST
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