Support Center

Frequently Asked Questions

  • Location

    Hello there! I use this app for my Ipod. Whenever I try to send my partner my location on Couple, it always te...

    1 Agent Answer 0 Community Answers Apr 23, 2013 05:53PM PDT
  • Star next to items in 'Lists'

    Hi there, This may be a silly question but I just wondered what the function of the star next to items that I...

    1 Agent Answer 0 Community Answers Apr 21, 2013 08:48AM PDT
  • delete..

    I deleted the app, but my boyfriend didn't. it won't let me log in and be paired with him and when we tried to...

    1 Agent Answer 0 Community Answers Apr 20, 2013 01:06PM PDT
  • Bug When Using Two Devices

    This isn't a question, but rather more a bug. When one person is using two devices, anything sent from one of ...

    3 Agent Answers 3 Community Answers Apr 19, 2013 09:20PM PDT
  • Couples Application in my ITunes

    My question for you is I have an iPod and my wife has a blackberry. Do you have this app for her blackberry? W...

    1 Agent Answer 0 Community Answers Apr 19, 2013 02:15PM PDT
  • Messages show up in Notifications (Android)

    When I receive a Couple message on iOS, it just say 'x has sent you a message' But when my wife receives a me...

    1 Agent Answer 1 Community Answer Apr 18, 2013 02:33AM PDT
  • Background Data

    Hello, I am curious because my husbands phone will not sync unless he is on wifi, so he won't get any of my...

    2 Agent Answers 0 Community Answers Apr 16, 2013 07:58PM PDT
  • Minimized App not working on Android

    Hey Couple and TenthBit, So I just switched from an iOS device to an Android one, and Minimizing status doe...

    1 Agent Answer 0 Community Answers Apr 16, 2013 12:15PM PDT
  • Delete account

    How can i delete my account?

    1 Agent Answer 0 Community Answers Apr 14, 2013 02:28PM PDT
  • Background on iphone

    Hello! I love the app! My wife has the app on her iPhone 5. The problem is that when she switches to another a...

    1 Agent Answer 0 Community Answers Apr 12, 2013 07:19AM PDT
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