Support Center

Frequently Asked Questions

  • Feature request: check-in to a location

    Hi Couple team, Great app! Sharing location on a map is nice, but might I suggest the ability to check-in ...

    1 Agent Answer 0 Community Answers Mar 07, 2013 09:13AM PST
  • Any limits to number of lists or photos?

    Is there any limits to the number of photos or lists that are shared between a couple?

    1 Agent Answer 1 Community Answer Mar 06, 2013 09:08AM PST
  • Won't open ("Unfortunately Couple has stopped" notification) since GIF

    Used the app for about 15 minutes sending pictures and drawing pictures. However, the app closed after my bf s...

    2 Agent Answers 3 Community Answers Mar 03, 2013 02:21PM PST
  • notification

    If I unpair from my parter, will they get a notification about it?

    1 Agent Answer 0 Community Answers Mar 01, 2013 06:27PM PST
  • Video Feature Not Working

    Hi there! I've been trying to send video to my boyfriend, but for some reason he's unable to receive them. ...

    1 Agent Answer 0 Community Answers Feb 21, 2013 05:44PM PST
  • Couple will not launch

    iOS 6.1.2 (and the iOS version before that). Since updating to the newest version of Couple, my partner can no...

    2 Agent Answers 1 Community Answer Feb 20, 2013 06:13PM PST
  • more than one pair

    would you please make this app usable for more than one pair? i want to use with my best friend and my boyfrie...

    1 Agent Answer 0 Community Answers Feb 19, 2013 05:11PM PST
  • (Android)Can't post in lists, can't scroll up

    I have Android 2.3.6 on my Samsung Ace, and I am afraid Couple only works for 50%. My better half has an iPhon...

    1 Agent Answer 2 Community Answers Feb 19, 2013 09:04AM PST
  • Grey box when receiving photo from iPhone on android

    Hi, I can see this has been asked a few times but I thought I'd say I'm still having it. My girlfriend has an ...

    1 Agent Answer 2 Community Answers Feb 18, 2013 11:03AM PST
  • App Always Showing Offline

    Hi, This is the second time i am posting this issue my last post was deleted without any answer to my quarr...

    1 Agent Answer 0 Community Answers Feb 17, 2013 02:55AM PST
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