Support Center

Frequently Asked Questions

  • Grey box when receiving photo from iPhone on android

    Hi, I can see this has been asked a few times but I thought I'd say I'm still having it. My girlfriend has an ...

    1 Agent Answer 2 Community Answers Feb 18, 2013 11:03AM PST
  • App Always Showing Offline

    Hi, This is the second time i am posting this issue my last post was deleted without any answer to my quarr...

    1 Agent Answer 0 Community Answers Feb 17, 2013 02:55AM PST
  • Need to move during thumbkissing

    I think thumbkissing should loop flashing red if the partner's thumbs don't move.

    1 Agent Answer 0 Community Answers Feb 14, 2013 08:15AM PST
  • Opening up the App troubles

    I had been paired to my partner for quite a while now, and he had just told me about the new update that allow...

    3 Agent Answers 8 Community Answers Feb 14, 2013 07:09AM PST
  • Video limit

    I'm running Couple on iPhone and my girl is using it on android. She's only able to record 10 seconds of video...

    1 Agent Answer 0 Community Answers Feb 13, 2013 10:11PM PST
  • Videos

    On my android phone I can't get video to play. It says I got one but it only goes to a black screen and nothin...

    1 Agent Answer 1 Community Answer Feb 13, 2013 08:26PM PST
  • What if...

    Hello, I LOVE this app, but it would be great if there was a way to draw/write on any pictures we would lik...

    1 Agent Answer 0 Community Answers Feb 13, 2013 05:04PM PST
  • share to the app

    Why wont Couples show in my share options when i click the share button on android? .. all my other possible a...

    1 Agent Answer 0 Community Answers Feb 13, 2013 03:19PM PST
  • Synchronizing couple in another iPhone

    What happens if I just bought a new iPhone and I want to synchronized it with my older iPhone. Does all the co...

    2 Agent Answers 1 Community Answer Feb 10, 2013 01:54PM PST
  • Why do you keep erasing my question? AM I BEING CENSORED?

    I would like to know if my personal details are erased when I uninstall the app, and why do you keep erasing m...

    2 Agent Answers 1 Community Answer Feb 10, 2013 03:19AM PST
support-team@trypair.com
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